Solihull Council

Solihull Council is responsible for a wide range of services across the borough, from bin collections and council tax to roads, planning, housing, social care and local environmental issues.

Here is the key information Solihull residents need, including how to contact the council and find the people representing your area.

How to contact Solihull Council

For general enquiries, Solihull Council's main telephone number is 0121 704 8001.

The council's general contact centre is open Monday to Friday from 9am to 5pm, except Wednesdays when it opens at 10am.

You can also contact the council online through its customer services account, which allows residents to make applications, report problems and track requests.

General enquiries: 0121 704 8001

Email: connectcc@solihull.gov.uk

Council website: Solihull Council

Important council telephone numbers

Service Telephone General enquiries: 0121 704 8001 / 0121 704 6000

Waste, recycling and street care: 0121 704 8000

Roads and highways: 0121 704 8004

Planning and Building Control: 0121 704 8008

Council Tax: 0121 704 8100

Benefits and grants: 0121 704 8200

Adult Social Care: 0121 704 8007

Registration Service: 0121 704 8002

Bereavement Services: 0121 709 7009

Council complaints: 0121 704 8005

Fostering: 0800 073 0769

These numbers are listed by Solihull Council.

Report a problem in Solihull

You can report many problems directly through the council's online Report It service.

This includes:

• Potholes

• Pavement problems

• Flytipping

• Graffiti

• Litter

• Overgrown areas and grass cutting

• Missed bin collections

• Recycling problems

• Flyposting

• Problems with public rights of way

• Abandoned bags

• Issues with trees

• Problems with overflowing bins

Residents can also receive updates and a reference number for reports when they provide an email address.

You can report a problem to Solihull Council here.

Reporting flytipping

Flytipping can be reported directly to the council.

If you see somebody dumping waste, the council asks residents to provide the location, date and time, description of the waste and, where possible, vehicle registration details or information about the person responsible.

The council says a £600 fixed penalty notice can be issued where appropriate, with prosecution possible if the fine is not paid.

You can report flytipping in your area here.

Find your Solihull councillor

Solihull is divided into 17 wards, including Shirley East, Shirley South, Shirley West, Chelmsley Wood, Knowle, Olton, Solihull's town-centre St Alphege area and others.

Your councillor can be contacted about local council issues affecting your ward.

The easiest way to find the councillors representing you is through Solihull Council's live councillor directory.

Find your Solihull councillor here.

The council's directory also provides information about councillor roles, allowances and how to complain about a councillor.